Original Post — Direct link

Accumulated a 24 hour ban for the constant crashes of the Siege servers. This is fine ?

about 2 years ago - Ubi-SpaceCats - Direct link

@roidji Hey there, I'm sorry to hear you received this temporary sanction. While Ubisoft Support is unable to overturn such bans, I'd like some more information. Can you tell us if your entire team was also removed from the match when this happened? Did you get any specific error messages or codes? What server/data center are you playing Rainbow Six Siege on?

about 2 years ago - Ubi-SpaceCats - Direct link

@roidji @SRD2129-R6 Thank you for letting me know. We're investigating similar reports. Can you please tell me what time these disconnects are happening (if not all the time), and any Match IDs you may have?

about 2 years ago - Ubi-Milky - Direct link

Thanks for that information everyone, we will pass this onto our team investigating these crashes and full team disconnects.

If your connection issue is not as described above, we would recommend checking our known error code list, if you encountered any error messages when disconnecting for more information and troubleshooting steps, to help try and improve your connection to our servers > https://support.ubisoft.com/en-GB/Article/000066044