Myself and others keep getting kicked while in ranked matches. I just got kicked and it said if I don't reconnect it would be a 20 day ban. This keeps happening and has happened since the season started. Is there a fix on the way? It's ruining the game
Hello @unproven_
When these mid-game ranked disconnections happen to you, the game will try to reconnect you for an undetermined amount of time. Unfortunately, the only thing we can suggest when this happens is to quickly reset your router, to see if you can re-establish your connection to our servers in time, and reconnect to the match in progress that you disconnected from.
We are unable to remove these bans as they are handled by the game, but we can suggest is some connectivity troubleshooting to help prevent these mid match disconnections from happening in the future.
Please run through all steps listed in this guide, as this guide contains some of the most common fixes for connection issues and disconnections and can help rule out issues with ISP, online servers, router configuration, and hardware issues when connecting >
Xbox One - https://ubi.li/6L9Js
XBSX/S - https://ubi.li/55G8e
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