Original Post — Direct link
I've been playing since 2018 and I came back the other day for like 3 days for the first time in about a month just to be banned for cheating perminately. I've never cheated once and clocked 1300 hours and I've never once cheated. I don't know if someone got into my account or if this was a false ban but there's no reason I should be banned.
about 3 years ago - UbiKoality - Direct link
Hello cornoncob3. I'm extremely sorry to hear about the permanent ban that has been placed on your account. Please create a ticket at support.ubi.com to submit an official ban appeal. From there, our team will investigate your case and your account, then let you know once a decision regarding the sanction has been made. Please keep in mind that our team's decision is final and cannot be overturned. Thank you for your continued patience and understanding in the meantime.
about 3 years ago - Ubi-Milky - Direct link
Hey LittleBajer679, in response to your question, players are able to appeal permanent bans on their account but they can only do this once.

We are unable to discuss bans of any type on the forum, as this is a personal account related issue. Any discussion of bans may be merged into one thread and/or locked for that reason, thanks for understanding.

To contact us about your ban and try to appeal this, you can contact us through the following channels here -

Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Twitter Support - https://twitter.com/UbisoftSupport
Ubisoft Support website - https://support.ubisoft.com/en-gb/Cases/new

Please also read our newly updated Code of Conduct for more information on what behaviour can result in a ban - https://www.ubisoft.com/en-gb/game/r...hxnOtNrH6KGMi2