[2020] Lost points for winning a match

Moving to player support!

Originally Posted by UbiShoreman
Moving to player support!

Thank you very much!

Originally Posted by aslamkhanx
I LOSE POINTS FOR WINNING A GAME. THIS GAME HAS BECOME A JOKE IN ITS YEAR 5. HOW DOES THIS HAPPEN. WHY CANT YOU GUYS MAKE A PLAYABLE GAME. I HAVE SPENT MONEY AND MY TIME ON THIS GAME AND ITS A JOKE. FIRST I WAS ONLY GETTING 30 MMR FROM THE START OF THE SEASON AND NOW I AM LOSING POINTS FOR WINNING GAMES. AND I AM SURE YOU GUYS WILL COME UP WITH A LAME EXCUSE SAYING MMR IS NOT BROKEN. WHEN ACTUALLY IT IS BROKEN. I DONT KNOW HOW BUT I WANT MY MMR BACK. ALL THAT I HAVE LOSTDUE TO STUPID GLITCHES.

I dont know how to upload screen shots

https://youtu.be/IaWfZdC4bLQ
I have uploaded the clip.

Hello! I appreciate this is not a nice issues to face and it is incredibly frustrating, but please bear with me and I'm sure we can figure it out.

The amount of MMR gained & lost has now changed as of Operation Shadow Legacy. This is intentional, and you can find an explanation at the bottom of our list of changes: https://www.ubisoft.com/en-gb/game/r...s/shadowlegacy


Regarding the MMR loss for a match that you won, this is strictly a visual issue. I have reviewed your account and I can see your MMR moved from 3004 to 3037, which is an increase of 33.

Apologies for the confusion! We will look into why you experienced this visual issue.

All the best!