Original Post — Direct link
I'm not sure if anyone else has ran into this issue but every time I play Siege I get a bug which causes me to lag out of the game. Sometimes when people use an impact grenade around me my audio cuts out which then causes the game to crash. On top of that I'm getting abandon sanctions without even quitting the match. I've tried reinstalling the game on my Xbox One which did not help. Has anyone gotten this bug and found a work around? Thanks.
over 3 years ago - Ubi-Karl - Direct link
Hey Ghosty51, thanks for reaching out and sorry to hear about the issue you've been dealing with as I fully appreciate how frustrating it must be to deal with this all.

As of right now, I can confirm that this issue has been brought up by a number of players and has been under investigation by our development team since, however we do not have any updates on this just yet, I'm afraid.

We appreciate you for bearing with us for the time being and as soon as we will have any further information, details will be posted here, in our official forums, so keep an eye and apologies for any inconvenience this may cause.
over 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by Ghosty51
Is there anything that can be done about my abandon sanction? I'm now at a 24hr ban through this bug kicking me out of a match at some point each time I play. It is super frustrating and making this game downright unplayable.
Hey Ghosty51,

I'm afraid temporary sanctions are distributed by an automated system and as such, Ubisoft Support cannot lift or adjust any temporary bans issued.

Sorry for any inconvenience caused and if there's anything further we can help with in the meantime, please let us know.

Thank you!