[2020] Rainbow Six: Siege - Error Code: 6-0x00001002 - 3-0x0001000B | Rainbow Six Siege Dev Tracker

Original Post — Direct link

Hello Ubisoft,

I am having connection issues with Ubisoft servers for weeks now. I am level 145, I didn't have this problem before since Season 2.

I keep getting these errors:

6-0x00001002
3-0x0001000B
0-0x00000312

and others which are similar to Server Connection Error.

What should I do?

- I have already tried disabling Windows or/and Modem firewall.
- I have already forwarded Uplay and Game ports which I found on the forums.
- I never have my NAT Strict.
- I verified the game multiple times.
- I restarted my modem several times.

This is probably not an issue on my end as I didn't change anything before this happend.

What should I do here?

over 7 years ago - Gwynbleidd - Direct link

If your continuing to get these error codes after performing the steps you've noted, I recommend speaking with an agent directly so we can help you further diagnose the problem. Submit a ticket to us here to get started: https://goo.gl/BwrqJr

about 5 years ago - Ubi-Raziel - Direct link

Originally Posted by Pouriya.G2
Did any of you guys figured how to fix it
I've been playing the game for two years in Europe servers then I moved to china
the first year in china no problem in matchmaking until a few months ago
I tried everything possible to fix it but nothing worked
I even bought a 300$ gaming router to make sure the problem wasn't the connection in my side
I also tried w few DNS and VPNs
BUT in the end, nothing seemed to solve the problem
I will be appreciating any respond ಠ_ಠ

Hey, sorry to hear you've having connectivity issues.

I have checked your support case and can see you are on the PS4 platform, is that correct?

We have an FAQ here that should help you: https://support.ubi.com/en-GB/faqs/000024362/

over 3 years ago - Ubi-Orion - Direct link

Originally Posted by BlizzardStorm96
Haven't been able to just play this game yet because of those error problems i'm also facing... Would be nice to find a fix
16/02/2021

Hey there. Welcome to the forums!

Just a heads up in future please try to create a new thread if there's no recent threads on the same issue you're experiencing.

The first thing I would suggest is to attempt every step suggested here. If the issue persists after doing so please let us know.

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