Hello everyone thanks for getting in touch with us.
There seems to have been a few issues mentioned on this thread that are not completely the same as the OPs issue, so I have forked these posts to their own thread.
If you have been disconnected from the game you may see an error message or code that may be noted in this article, these are the most common occurrences > https://ubi.li/85k9w
If you have experienced lag, then your game freeze so you are unable to control anything, we are looking into this issue now.
If you have encountered this particular freeze on PC, could you please confirm >>>
- which Windows version you are using? To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK >> The info should look like this: Version 21h2 (OS Build 19044, 1889)
- Please also let us know your CPU model?
We can then pass this on to the team while they continue to investigate.