[2020] Permanently Banned

Originally Posted by KSh6dow
I was banned in Rainbow Six Siege for "cheating" even though I wasn't. I have placed a ban appeal to Ubisoft support over 8 days ago and I haven't had a single reply. I also placed an appeal to BattleEye over 7 days ago and I still haven't had a reply from them. I have been left completely in the dark as to why I was banned and if anything can be done.

Hey there.

Have you not received a response from Ubisoft Support at all? I'd be happy to look into this for you to see what's happened. Do you have your case number for me please? Thanks.

Originally Posted by Loc823
hi, i was banned in might and magic: era of cháo, i'm vip14 in game and i pay so much pack, i'm send so many case about ban appeal but no one rep me, can you help me?

Hello, I'm sorry to read you've not received a reply from support at this time.

I appreciate this is a frustrating issue, but please try to avoid posting in different game forums. This sub forum is specifically for Rainbow Six Siege.

There should be a Contact Support option in our app that you can try. Please note I am unable to speed the process up for you as only our mobile team will be able to investigate this.

Thank you!