over 1 year ago - UbiMark - Direct link
Hi juandiegobrovarone,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
over 1 year ago - UbiMark - Direct link
Hello juandiegobrovarone,

Thank you for the update and I'm sorry to hear that you are unable to start your game.

Can you please provide us with your full PC specs, so we can have a look? Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support