Original Post — Direct link

hello as I said I had lost operators for no reason whatsoever I bought them with "Renown" in-game
and I have tried to verify the file and log out and log in but still the same ... can I get them back?

about 2 years ago - Ubi-oof - Direct link

Hiya @BLURAY71, thank you for bringing this to our attention! I'd like to look into this further and see what I can do to help. First, I would like to complete some basic troubleshooting steps that are easy and solve most causes of issues like this. If your operators are still missing after that, I'd like to collect some additional information. Please start with the following steps:


After those are completed successfully if any operators are still missing, please let us know exactly which operators you have lost access to. Also, just to check, have you ever played Siege on a different platform/console?

about 2 years ago - Ubi-Havoc - Direct link

Thanks for your patience giving the suggested troubleshooting a try and for getting back to us on your missing Operators! I have a good idea what may be causing this, but as it would relate to your account I would ask that you open a Support Ticket for the dedicated teams to check into privately.