Originally Posted by mart_ubi13
Hi i have connecting problem adn i get error message . I cant start the game because only get the error code and only say i can check the support but i don't know what sjould i do and this massage say : this will bind the following products to your ubisoft account . Someone could help me ?
I'm unable to see the image as the "Insert Image" button only works for website links, however not to worry!
This error usually means that you are signed in to the incorrect Ubisoft account, as the game is not associated with it.
If you are still experiencing issues, please contact us via any of the following private support channels -
Email Support / Live Chat: https://support.ubi.com/Cases/New
Please also provide the following information -
- Usernames you may have used
- Email addresses you may have used
- An image of the following folder: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership
We'll figure it out!