[2021] Uplay overlay not working properly

Original Post — Direct link

When I press Shift + F2, the overlay opened but I can't do anything with it, it's just blank and has the text box on top of it. Tried many possible fixes but none of them worked. I hope somebody who has the same problem could help me.

PS. Sorry for my bad English, it isn't my main language.

over 5 years ago - Ubi-Baron - Direct link

Hey guys,

Are you using MSI Afterburner? I've seen reports that this has caused some problems with the Overlay not opening or working correctly.

Thanks

over 5 years ago - Ubi-Baron - Direct link

Thanks for testing that, RAW_NoizZ

It may be due to the cache for Uplay, you can clear this through the steps in the guide here.

almost 4 years ago - Ubi-Litten - Direct link

Thanks for getting in contact, we have been made aware aware that some software may interfere with the Uplay PC overlay.

One way to solve this is to disable all background applications while you are playing a game with Uplay PC. You can find an FAQ that shows you how to do this here.

Also, if you use MSI Afterburner, please try the following:

- Make sure your version of RivaTuner Statistic Server is up to date.
- In the RivaTuner Statistic Server settings, set Custom Direct3D Support to enabled for Uplay enabled games.

about 3 years ago - Ubi-Viral - Direct link

Originally Posted by E_King-_-
Guys I tried everything you said and still doesn't open properly what should I do?

Sorry to hear that this is still happening for you. Are you using an anti-virus? If so can you temporarily disable it and test if it works?

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