I have completed both the "Lahori Gate Challenge" and "Gwangbokjeol Challenge" but I haven't got any of the charms added onto my account even tho it said "Collected". I have restart six siege, and uplay multiple times by now and nothing worked, is there any chance I can get this fixed and both of them added onto my account?
Here is prove that I have completed all of the challenged as said: https://imgur.com/80mQTRL
Here is prove that I have completed all of the challenged as said: https://imgur.com/80mQTRL