[2023] Ban by BattlEye because of cheating

Hey @Dickson_Wong Welcome to the Forums! Apologies for the delayed response and sorry to hear that you have received a ban by Battleye.

Due to security reasons I have removed the case number you have provided. Upon checking on it, I can see that your case is still being investigated. Regrettably, I cannot say how long the investigation will take, but I hope that you will receive a response to your email case soon!

Should you have any further questions in the meantime, please let us know!

Hi @Dickson_Wong apologies for the late response.

I can see that your ban appeal was denied. I'm afraid there is nothing else you can do.

@Dickson_Wong after an investigation was conducted regarding your ban, it was confirmed that the code of conduct was breached. Therefore, the ban was unable to be lifted from your account. 

As we are unable to assist with ban appeals via the forum I will now lock this thread.