Recently, Ubisoft has been sending random notifications that tend to crash peopls' games. My game crashed which lead to my computer crashing, and now my R6 game files aren't synced. Whenever I login to Seige, my situations are unplayed, and none of my loadouts will save. Please help.
Hey,
Sorry this has happened, this issue is usually caused by a corrupted save file so please follow the steps below which should sort this out for you:
- Make sure Uplay is completely exited out, which can include exiting from your system tray if you opted to have Uplay run in the background when pressing the window X
-Go to the save game folder below and delete it after making a backup:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\635 (Uplay)
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\1843 (Steam)
-Open Uplay as administrator, then disable the overlay and cloud save
- Launch Siege, modify an operator's loadout, and play a situation, to ensure a good save.
- exit the game, re-enable cloud saves and the overlay and restart Uplay
- When the game starts back up, you will get a message about which save to use. Make sure to select the local save, not the cloud game save. Uplay will then update with the local save.