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Ubi-Bandicoot

Ubi-Bandicoot



28 Jun

Permabanned from Rainbow Six

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Hey,

Please file an appeal on our support site via https://support.ubi.com/ by making a ticket.

We will look into this for you and let you know if we can do anything.

- Ubisoft Support

27 Jun

Player report: wallhack

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Hey,

Please do not report players on here as it is against the Steam discussion guidelines. Please contact us on our support website https://support.ubi.com/ so we can look into this further.

Thanks

- Ubisoft Support

Season rewards

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Yeah it will always be for the highest rank you attain during the season

- Ubisoft Support

Having trouble downloading the game

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Hey,

With recent updates the current size of the game will be above 80gb without the HD texture pack, i'd free up some more space if possible (perhaps 100gb free) and try to continue the download.

- Ubisoft Support

26 Jun

I want the game, but dont have money

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Please do not beg on here, it is against the Steam Discussions guidelines. I am locking this now.

- Ubisoft Support

I got an alfa pack but...

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Hey,

As chair said, if you close and restart the game the packs will be back in your inventory as this is just a visual error.

We're aware this is happening and are looking into it.

- Ubisoft Support

16 May

HIGH CPU USAGE AND LOW FPS

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Originally posted by HeriKzera:
Originally posted by Ubi-Bandicoot: Hey,

I'd recommend to try the FPS Limiter to see if this helps you out, steps to do this can be found here: https://rainbow6.ubisoft.com/siege/en-us/news/152-324640-16/100-cpu-usage

Try setting it in the region you want however 60 is a good target

I'd ...
Read more

HIGH CPU USAGE AND LOW FPS

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Hey,

I'd recommend to try the FPS Limiter to see if this helps you out, steps to do this can be found here: https://rainbow6.ubisoft.com/siege/en-us/news/152-324640-16/100-cpu-usage

Try setting it in the region you want however 60 is a good target

I'd also try lowering your Graphics settings afterwards and you may see some FPS gains and more stability

- Ubisoft Support

Transfering steam accounts

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Originally posted by ♫~𝕃𝕦𝕜𝕒~♫:
Originally posted by Ubi-Bandicoot: Hey,

All progress is tied to your Uplay account, not your Steam account.

For you to start again, you would need to unlink your Ubisoft account from your Steam account via account.ubisoft.com and then relink your Steam to a brand new Uplay account that hasn't played R6S before.

You can always revert ...
Read more

fix bug

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Hey,

Could you give some more information on what bugs you're referring to so we can try to help?

Thanks for posting!

- Ubisoft Support

Transfering steam accounts

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Hey,

All progress is tied to your Uplay account, not your Steam account.

For you to start again, you would need to unlink your Ubisoft account from your Steam account via account.ubisoft.com and then relink your Steam to a brand new Uplay account that hasn't played R6S before.

You can always revert back to your old progress too by re-linking your Steam to your original Uplay account again too.

Hopefully this helps.

- Ubisoft Support

Year 2 and 3 Pass

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
As the other guys said, the previous Year Pass will no longer be sold once a new Year begins. We entered into Year 4, so the Year 1-3 passes have been retired from sale on Steam.

You will be able to buy the operators from the previous Years within the game and also find bundles for them too, however you won't be able to get the other Year Pass specific content any more unfortunately.

- Ubisoft Support

Shield glitch

Comment
    Ubi-Bandicoot on Steam Forums - Thread - Direct
Hey,

We're aware of this issue and the development team is currently working to resolve this as quickly as possible.

I'm very sorry for any inconvenience caused at the moment.

- Ubisoft Support

26 Apr

Divsion 2 side mission bug

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Originally Posted by SewerTroll
I am having the same issue with this mission. Thermite is available for the first 2 crates, but not the second 3 crates.
Sorry to hear this, please check my above post for an update

25 Apr

[BUG] The Division 2 - Missing Wire Scavengers Secret Side Mission

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Originally Posted by digitalpins77
thanks for the update I hope it gets fixed soon, lol I keep trying every now and then hoping it will work but nope
Keep an eye on patch notes for upcoming updates, this will let you know if anything is included to help with this

24 Apr

Divsion 2 side mission bug

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Originally Posted by Anamalech
I am having the same issue with this mission. Thermite is available for the first 2 crates, but not the second 3 crates. Any update on how to fix/
Hey,

Sorry to hear this, I can confirm this is a known issue which has been reported and the development team are currently investigating this in more detail.

As soon we have an update on this we will communicate it.

17 Mar

Dolby Atmos home theater.

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Originally Posted by AFR0PUFF
Everything is setup correctly.

Still having issues, dolby atmos does not work!

Playing hdmi audio, bitstream out, dolby digital for now.

Anyone having the same problem? if you are fortunate enough to have a atmos set up?
Thanks for the update, can you send us screenshots of your in-game sound settings and your Xbox sound settings as well as the exact model of your sound system?

We can then pass this over for review

Can't get past setup

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Hey cmacom,

Just to double check, are you holding the A button down to finish as clicking it is not enough to progress past this screen?

If this doesn't work, please let us know so we can take a more in depth look, thanks!

05 Jan

[Missing Content]Purchased R6 credits, not received

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Hey again guys,

This is a known issue we are looking into, if waiting 48 hours since your last attempt did not help with this, please make a support ticket via https://support.ubi.com/ so we can pass this over to the R6S team

26 Nov

Did not receive Twitch Drops / Streamer Charm

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Originally Posted by Its_isaac2007
Hello, I authorized my twitch to Ubisoft and did all the steps but when I loaded in it wasnt there, can anyone help me?
Hey Isaac,

I'd get in touch with us via https://support.ubi.com/ so we can check this out for you as it... Read more