[2020] Reconnection Issue Battleye Bad Service Version

Hey there,

Sorry to hear you are encountering BattleEye crashing errors.

Have you tried verifying your game files?

Hey there,

I chased up this ticket and can see that you were requested to send evidence of the completed troubleshooting, I would advise that you do that so the team can progress with their investigation.

Sorry for our delay in responding to you.

These steps will guide you through submitting files to the support team

1. Click on http://support.ubi.com/en-GB/Cases
2. Enter your Ubisoft Account credentials, and click Login.
3. Click on your case number to find your incident.
4. You may type a response in the "Would you like to add more details?" section.
5. Click "ADD COMMENT" to send the response.
6. Click "Attach documents" and find the requested images / files and click Open.
7. For attaching multiple files, click "+Add Files"
8. Click "SUBMIT ATTACHMENTS" to complete the incident.

Originally Posted by Snaizo-EU
Are u fix ?

Hey Snaizo-EU,

Thanks for reaching out!

Are you experiencing the same issue? If so, could you give the following steps a go and see whether issue persists.

Keep us updated and should you have any questions in the meantime, let us know!