Original Post — Direct link
I completed the marching neon charm challenge and it says completed but I have not gotten it yet and it has been 3 days
over 3 years ago - Ubi-Karl - Direct link
Hey KlLLXR.,

Thanks for reaching out and I am sorry to hear about the issue you ran into.

We're happy to look into this for you, therefore in order for us to proceed, can you please provide us with screenshots showing challenge completed, where your username would be clearly visible?

Once received, we will have a look and get back to you as soon as possible!

BurningAcorn - I see you created seperate thread and I have responded to you a moment ago, therefore have a look when you get a chance .
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by f4b97
Missing for me too:
Thanks for the screenshot. I've added the charm to your inventory now.
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by Le-PersianGhost
I have the same issue @Ubi-Karl. Please help
Hey there.

I responded to you on another thread. The charm has been added for you.

Originally Posted by meatchel
Missing for me too:
https://prnt.sc/u07asy
Thanks for the screenshot, the charm has been added.

Originally Posted by f4b97
Thanks for the quick reply, got my charm now. I think it's one of my all-time favourite charms!

Seems like the problem also affects the Gwangbokjeol challenge. I don't care much about that charm but there seems to be a real problem right now regarding getting the rewards... Please forward the issue to the dev team / server team.
Hey there.

Glad you like it! The dev team are aware of the event charms not being added and the issue is under investigation, for the time being we are adding those manually if you can provide screenshots showing the challenge is complete and claimed so if you have completed this challenge I don't mind adding that for you as well if you like?
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by R6_LucaDaGreat
Hello, i have done the challenges for the drone destroyer challenges and the Gwangbokjeol challenges on ubi club and it says i collected it which i did but it was an error so i restarted and then it when i looked after i restarted it said i collected but i don't have these 2 charms in my collection so please can you add these 2 charms to my account.

Thanks, R6_LucaDaGreat

https://imgur.com/a/bSPFsoj
Hey there.

I've already replied to you a few times on different threads on this stating the charm has been added, can I ask you to refrain from posting the same post on multiple threads please? If you check the other threads I've posted on you should see my responses to you on this issue. Thanks.
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by R6_LucaDaGreat
Thank you, sorry i just really wanted the charm i wont do it in future
No problem

Originally Posted by KlLLXR.
file:///C:/Users/braya/Downloads/Tom%20Clancy's%20Rainbow%20Six%C2%AE%20Siege2020-8-15-17-36-35.webp
Hey there. It seems like you're having difficulty embedding images. Can I ask you to upload them to an image host and send a link link the post above this one has instead? Thanks.

Originally Posted by B-127_Bumblebee
Hi Im missing both of these charms despite completing the challenges.


Drone Destroyer Challenge

Lahori Gate Challenge

https://imgur.com/H2X2N6S

https://imgur.com/SARg0ly
Thanks for providing those. I have unlocked both of those charms now for you.
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by Naiyra_
Hi,

I didn't recive the marching neon charm after completing the challange. I have tried to restard uplay and r6 but nothing happens. I cant find the charm in my inventory.

https://ibb.co/BnnBJbN
That's added for you now. Thanks.