Original Post — Direct link

I got Year pass via cross-buy through the Xbox store, and while having the Ace skin and Brava unlocked, i do not have acess to a premium Battle pass. Is this a temporary bug, or something else?

about 1 year ago - Ubi-Froggard - Direct link

Hey @BlackHole1488

Is it not unlocked on both platforms? Or just missing on one?

about 1 year ago - Ubi-Dastan - Direct link

Hey all!

Apologies for the delayed response and sorry to hear that you do not have access to the premium Battle Pass. Just wanted to double-check, is the premium pass still not available for you?

If that is the case, I would advise creating a support case on the support website as the team would need to take a closer look into your accounts and ask for some information that would help with the investigation.

I apologize for the inconvenience this may have caused! Should you have any further queries, please let us know!