Original Post — Direct link
I went into a quick match, and on overtime match point, i receive an abandon sanction and im completely clueless as to why, i also was moved down a rank.
about 4 years ago - UbiMorning - Direct link
Moving to Player Support!
about 4 years ago - Ubi-Ginge - Direct link
Hey Operators!
Regretfully we are unable to manually alter points or stats on accounts.

Would you both be able to share video footage with us showing what happened
about 4 years ago - Ubi-Swaggins - Direct link
Hey smileyslyguy526,

Sorry to hear you received an abandonment sanction.

If you frequently encounter disconnections, I would strongly advise you to try out troubleshooting steps for this. You can find them below.

Xbox One

PC

PlayStation 4
almost 4 years ago - Ubi-Swaggins - Direct link
Hey liam123bray,

Sorry to hear you have also been encountering these issues.

We would not be able to say what will happen with boosters, all we can advise on that front is that you raise a ticket with our support team on the website, they will be able to see what can be done.

The in-game recording for most consoles gives a generous time-frame for recording large chunks of gameplay. Even if the player we are addressing does not have footage, another player with the same issue might be looking at the forum immediately after encountering it and be able to grab this footage.