Original Post — Direct link
My game just constantly freezes and crashes while loading in-game, e.g. during the picking operators phase, when the countdown reaches zero, the game just freezes and crashes, this also occurs when booting up the game and loading a map, the game will still be making normal audios before it completely crashes.

I found it pretty odd because the game runs perfectly on my PC for months until last week, I believe its not a hardware issue because it can still able to run Titanfall 2 and COD 16 pretty well in high settings, but this issue also occurs to other games like BFV and CSGO, which is really strange, because that CSGO isn't even a game that requires high settings.

I have checked the files integrity on steam and nothing is missing, I'm starting to believe it might be some issue about the software like Directx.
about 4 years ago - Ubi-Karl - Direct link
Hey JUICERO_-_bEsT,

Thanks for reaching out, welcome to forums and I am sorry to hear about the issue you've been having.

Based on your description of the issue, I can understand that you're currently using DirectX, therefore for testing purposes, did you possibly try the game with Vulkan API, just to see how it works? To do so, just refer to steps outlined in this article. If crash still occurs, or if you would rather use DirectX, give these steps a go and see how it works.

Also, could you clarify whether you happen to receive any error messages followed by the crash?
about 4 years ago - Ubi-Orion - Direct link
Originally Posted by JUICERO_-_bEsT
Thanks for the reply, I did try to launch the game with Vulkan as you instructed, but still it didn't change much, the game still crashes randomly.
However I have found a forum that address a similar that I have, the problem was solved via reinstalling the Microsoft Visual C++ files, do you think that this solution might be helpful here?
Hey there.

Yes that's worth a shot. This step is suggested in our general crash/freezing FAQ as well as a few other steps that might help here so if that doesn't work I'd suggest giving those a try also.