Original Post — Direct link
I cannot emphasise how many ranked games I've done this season where the game has been lost due to keyboard and mouse players. Can you guys look into fixing this? if you can't prevent it then surely banning the account or the IP? me and my friends love this game but honestly we're just gonna give up on it if we're always encounting cheaters
over 3 years ago - Ubi-TheBerry - Direct link
Hey guys!

I've merged your threads together as they're both regarding the current mouse and keyboard situation

I appreciate you’re eager to know Ubisoft’s stance on console players using Keyboard and Mouse in-game, which isn't natively supported on consoles.

This is a complex topic involving hardware, live services, and security. We are working to deliver a global and reliable solution for detection but do not have more info yet as investigations are ongoing.

We don't have any further details to share, however should any updates or news become available, we'll be sure to keep you in the loop

Thank you for your understanding and if there's anything else we can help with, please let us know!
over 3 years ago - Ubi-Milky - Direct link
No worries archdoodler007.

The use of mouse and keyboard in our competitive console games are not permitted and is considered cheating.

If you come across players like this in game, please use the 'Report A Player' tool in game to report these types of players.

When you use this tool in the game, it automatically tells us the date, time and players name, so we have all the evidence we need for our security team to review.

When the player is investigated, if it is discovered that they were in fact cheating, they will be permanently be banned from the game. Thanks for your support!