over 1 year ago - UbiMark - Direct link
Hello Ruslan_996,

Thanks for reaching out and I'm sorry to hear that you are experiencing this error.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
over 1 year ago - UbiMark - Direct link
Hello Operators,

Thank you for the update and for sharing additional information regarding this dll error.

As Microsoft has officially ended support for Windows 7, newer versions of Ubisoft Connect PC are not compatible with this operating system. You can find the confirmation in this official article.[www.ubisoft.com]

I hope it clarifies the situation and if you have any additional questions, please let us know.

- Ubisoft Support