Original Post — Direct link

Waiting for further action from the assistant from the steam discussion

about 2 years ago - Ubi-Milky - Direct link

Hello @nightsunbro I am sorry to hear you are having problems with the overlay in-game.

Can you please check both settings in both Steam and Ubisoft Connect launchers settings, to double check you have enabled both? >
Steam > Settings > Steam Overlay > In-game > uncheck 'Enable the Steam overlay while in-game'
Ubisoft Connect > Settings > General > uncheck 'Enable in-game overlay for supported games'

You can also try turning one launcher overlay off temporarily, in case it causes conflict with another as a test.

Should these steps not work, the overlay not opening may be connected to too many temporary files stored in your launcher. deleting your launchers cache folder may resolve this too. You can try deleting your launchers cache by following these guides >
Ubisoft Connect > https://www.ubisoft.com/help?article=000061966
Steam > https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F