Original Post — Direct link

As the title says, when I´m in game (Rainbow Six Siege) I can´t open the overlay and the dedicated Ubisoft Connect bottom from the main menu won´t work. The game works fine but I can´t invite friends to join nor can I be invited. I can´t also use the chat function from the Ubisoft Connect program. I can´t even buy ingame currency.

about 2 years ago - Ubi-TheBerry - Direct link

Hey guys,

Thanks for reaching out to us, sorry to see you've been having issues!

This is known to the team and is being looked into at the moment.

@Willson1747 - are you also running on Windows 7?

about 2 years ago - Ubi-TheBerry - Direct link

Hey there guys,

This is something that has been looked into previously and the team have found that enabling TLS 1.2 appears to resolve this issue for players.

We have a guide with further steps on how to do this available here.

Please give this a try and let us know how you get on!

Thank you!

- Ubisoft Support

about 2 years ago - Ubi-TheBerry - Direct link

Hey there @bay_lenin ,

I've merged your thread here where we're also discussing this issue.

Could you please refer to my previous post for a workaround which should resolve this.

Please let us know if it helps you!

about 2 years ago - Ubi-Mercury - Direct link

No worries @bay_lenin, we're glad to hear it's resolved for you! If you have any other questions, don't hesitate to reach back out, & we'd be more than happy to help! 😀






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