over 1 year ago - UbiMark - Direct link
Hi Joaquín Guzmán,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
over 1 year ago - UbiMark - Direct link
Hello Joaquín Guzmán,

Thank you for the update.

Can you please provide us with more details regarding this issue? Is it happening during the match or in random scenarios? When this issue occurs, does your game become unresponsive and you have to force-quit it, or is it related to micro-freezes?

- Ubisoft Support