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So since Rainbow Six Siege was free for a couple of days and had a discount i decided to play for free on my account, (not this one), and today i bought the game through steam when i started the game it instantly connected to a Uplay account, that i thought was the one i played when it was free, but it was this account which i don't use anymore, and because of it i unlinked steam from this account and i linked it with the other. But now i can't play, when i try to it says there was a problem with the content of the game. How can i resolve this?
Hi there Manteigas99, thank you for posting.
When you see the message - "There was a problem authenticating the ownership of this product."
This usually means the game is connected to either the wrong Steam account or the wrong Ubisoft account as you believe.
In order to help you find the correct one, you would need to get in touch with us through our support channels as we are unable to ask you personal identifiable information over the forums.
Please gather as much of the following information as possible as this will make it easier to locate your account -
-Ubisoft username
-Ubisoft email address or previous emails you may have used
-Game you are trying to access
-Any linked accounts such as PSN / Gamertags / Steam ID code / Epic ID code
We will do our best to locate your correct account where you activated the game and we can transfer the game across accounts if you would like, after verifying your details.
Please contact us through our support website or through private messaging, via the following links -
Ubisoft Support Website - https://support.ubisoft.com/en-gb/Cases/New
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/