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I got ban for disconnected and was my first ban must be 30 minutes !
Now been 2 days and still can't play
I got ban for disconnected and was my first ban must be 30 minutes !
Now been 2 days and still can't play
Hello, thank you for both getting in touch with us about your abandon sanction.
An abandon sanction will be given when disconnecting from a Ranked game. For multiple disconnects in a short space of time, a sanction will be applied to your account for varying amounts of time, depending on the frequency of disconnections.
If you received a certain error code when you disconnected, can you please check our known error codes article to see what may have caused your disconnection, here > https://ubi.li/85k9w
If the error code you received is not listed in this article, please let us know so we can gather more info for our Siege team about this, to see if this has been reported before.
When this happens to you in-game, please also check our Siege server website, in case we have any server degradation, as this may be the cause of your disconnection , for which I apologize > https://rainbow6.ubisoft.com/status/: (https://rainbow6.ubisoft.com/status/)