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[2021] [Missing Content]Todas las skins de armas me producen CRASH


Original Post — Direct link
Hola, tengo un problema desde que han introducido el evento "rainbow is magic"
Cada vez que obtengo un sobre loot y me toca una skin para un arma se queda cargando eternamente y si decido equiparla en cualquier partida, hace que todas las personas se queden cargando hasta que pasado un rato el server me hace un "kick".

No puedo usar ni ver ninguna skin de arma de la tienda porque el modelo se queda cargando eternamente. ¿alguien puede ayudarme?
about 3 years ago - Ubi-Karl - Direct link
Hey JuaNiKoTeFoKa, thanks for getting in touch and welcome to forums!

I am afraid that our team can currently only provide support in English language in these forums, therefore if you are able to translate your query, we will be more than happy to help.

Alternatively, if you prefer to contact us in your native language, you can either reach out to us via Spanish forums or visit our support website and submit a support ticket, where a member of our team will get back to you accordingly!
about 3 years ago - Ubi-Viral - Direct link
Hey, JuaNiKoTeFoKa!

Sorry to hear that you are experiencing this issue. It sounds like a connectivity issue that you are having. Can we ask that you complete the steps from the link below:

https://support.ubisoft.com/en-GB/Article/000078839/

If the issue persists, please let us know so that we can investigate further.

Thank you.
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