over 1 year ago - UbiMark - Direct link
Hello Operators,

Thanks for reaching out and I'm sorry to hear that you were unable to connect.

Can you please confirm if you're still experiencing this issue?

If so, can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
over 1 year ago - UbiMark - Direct link
Hello Waite K,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

I can see that this issue has been already reported to the development team and it's currently being investigated.

In order to speed up the investigation, can you please reach our team[support.ubi.com] on our support page?

You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support