Original Post — Direct link
I don't know if anyone has experienced this, but me and a couple friends (who meet the recommended requirements to run the game) are having issues playing without frame rate stuttering or the game just crashing.

If it was just me experiencing this, i'd brush it off as my error, but a bunch of my friends agree with me.

Graphics settings are all on low, pc is up to date, in shirt, i've trued literally everything to fix this, and nothing seems to work.

I used to run on 60-70 fps, and that's dropped to about 30-40. When i see an enemy, or there is an explosion, i get 3 fps and loading takes forever for some reason.

Siege is about the only gane i play, and i'm getting sick of these issues that were never there, to the point that i'm really considering just uninstalling the game. Does this happen to anybody else? Does anyone have a fix? Please let me know!
about 4 years ago - Ubi-Orion - Direct link
Originally Posted by Soap.SAM
I don't know if anyone has experienced this, but me and a couple friends (who meet the recommended requirements to run the game) are having issues playing without frame rate stuttering or the game just crashing.

If it was just me experiencing this, i'd brush it off as my error, but a bunch of my friends agree with me.

Graphics settings are all on low, pc is up to date, in shirt, i've trued literally everything to fix this, and nothing seems to work.

I used to run on 60-70 fps, and that's dropped to about 30-40. When i see an enemy, or there is an explosion, i get 3 fps and loading takes forever for some reason.

Siege is about the only gane i play, and i'm getting sick of these issues that were never there, to the point that i'm really considering just uninstalling the game. Does this happen to anybody else? Does anyone have a fix? Please let me know!
Hey there.

I'm sorry to hear you're having issues with crashes at the moment.

The first thing I would suggest is to attempt each step suggested here. These steps are known to resolve most of the common causes of crashing/freezing.

if after doing so you're still experiencing issues I'd then recommend opening a support case.You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:

MSInfo
DxDiag

Thanks.
about 4 years ago - Ubi-Raziel - Direct link
Originally Posted by BETA_Cadhi
I noticed that somehow my 4GB gpu is lacking vram, even with playing with the lowest settings. This info starts showing only after some time (after playing a few games). Never happened before. And had 1 freeze yesterday and quite a lot of crashes recently.
All these after new season patch.
I play on Vulcan.
Hello!

I'm sorry to read you're now facing performance issues in-game, we can help with this.

First of all, please refer to the following support article for suggestions to improve performance: https://support.ubisoft.com/en-GB/Faqs/000036033

We are aware of an increase of crashes since Y5S3 and our devs are already looking into it, that should be behind us soon.

If you are still experiencing issue with VRAM usage, feel free to add images of your display / graphics and list your components. We can try to investigate this for you.