[2020] [Bug/Glitch]kicked by battleye for no reason?

Original Post — Direct link

I was playing some ranked matches today and after playing the first round or first couple rounds I would just be normally playing and then I would get kicked from the game by battleye and then I would log back in and I would be sanctioned and it said I was kicked for "inactivity" even though I was actively playing the match. This has happened to me four games in a row now and I don't want to play more ranked if this is going to keep happening. I don't hack, i'm not using any scripts, I don't have any other apps open besides discord and the steam menu and i'm not sure why I am getting kicked by battleye when I'm not even doing anything.

almost 6 years ago - Ubi-Baron - Direct link

I'm sorry that you've been encountering this, Duck_Jesus

The first thing we'd advise is verifying the game files, as this should remove/reinstall BattlEye and may help with this issue. You can do this through the steps in the guide here.

almost 6 years ago - Ubi-Baron - Direct link

Thank you for getting back to me.

It seems this is an issue that the team are aware of and is being looked into. At the moment there doesn't seem to be a workaround for this issue.

Does this for instance happen after the game has been running for a long time or can it happen in the first game of a session?

over 3 years ago - Ubi-Raziel - Direct link

Hello!

Sorry to read you're both facing this issue, I will do my best to help you.

@Chrma- Is there any messaging that indicates why BattlEye is kicking you from the game? If not, you may be able to find a reason in launcher_log.txt which can be found here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs

@SFTD12 We have had reports of players being kicked for 'inactivity' despite being active, however we were unable to reproduce this ourselves.

Can you please advise how often you face this issue on average? The approximate date / time (with timezone) may also help our team investigate further.

Thank you!

over 3 years ago - Ubi-Raziel - Direct link

Originally Posted by SFTD12
yes I get this near the end of the match but I can play one ranked/unranked match all fine, hop into the second one and out of nowhere my game freezes up, my friend tells me I get removed by Battleye and I have to wait around 30 seconds for the game to unfreeze before I get sent back to the menu with the code that represents "inactivity" in Battleyes error code system I am unable to reconnect as it says connection error when I try, it's super risky to keep trying to play ranked and unranked as the abandon penalty wil keep raising. Which is really unfair as I don't think I deserve a penalty due to Battleye kicking me for no reason. I have no cheats or macros, or autohotkeys and I have tried everything on your troubleshooting guide.

Thank you for getting back to me.

I'm sorry to say I don't have a workaround for you at this time. The only investigation I can find for this issue is still ongoing and we're providing our devs with as much information as possible.

- How long have you personally been experiencing this issue for?
- Would it be possible to let us know if this happens again, and provide us with the date / time?

over 3 years ago - Ubi-Raziel - Direct link

Thank you! I will notify dev team in the hopes it will help with their investigation.

In the meantime, we can try some troubleshooting with you. You are experiencing this behaviour very frequently so it would be great if we could reduce that, or resolve it entirely.

I recommend following this support article when you have a moment: https://support.ubisoft.com/Article/000078839

Let me now how it goes!

over 3 years ago - Ubi-Raziel - Direct link

Hello everyone!

Apologies for the delay, I can see we missed a post from December.

I recommend checking the BattlEye FAQ which they keep up-to-date with the latest issues. Here you go: https://www.battleye.com/support/faq/

We have a support article relating to error 2-0X00019008 however that means kicked for inactivity. Perhaps this is a software conflict, in which case you can try disabling background applications to see if that helps.

@NE0X-I As your issue doesn't appear to be BattlEye related, please add to a more suitable thread or create your own

This support article is the most useful for crashing issues: https://support.ubisoft.com/Article/000061047

All the best!

about 3 years ago - Ubi-TheBerry - Direct link

Originally Posted by DEADLYGAMR1
Hello my friend is having this issue where he gets removed by battle eye, reseting did not fix this and unlike others on this thread it was not for inactivity this bug has happened many times in a row to my friend whos username is Ramb002 this happens only at the beginning of the game right after drone phase, during drone phase, when drone phase ends and in pregame lobby. If there is a fix please let me know. thank you

Hey there DEADLYGAMR1,

Thank you for getting in touch!

Are you able to provide the exact error code your friend is receiving as this will help point us in the right direction

Better yet, if they're able to contact us themselves, either via these forums, or they're welcome to contact us directly via our Support Site or they can also reach us on Facebook and Twitter

Just in case we need to go into further troubleshooting, it will be easier with them having access to their game

Thank you!

← More support posts from Rainbow Six Siege

← More dev posts from Rainbow Six Siege

Recent Rainbow Six Siege Posts

6 days ago - jonathan.payeur

6 days ago - Ubi-Orion

9 days ago - Ubi_Zurik

12 days ago - Ubi-Galaxy

Recent Rainbow Six Siege Posts

GET READY FOR THE BLAST R6 MANCHESTER MAJOR!

Arcade crashes

ANTI-CHEAT STATUS UPDATE – MAY 2024

Ban in game by mistake