Original Post — Direct link
On Siege I cannot use my mic. It doesn't pick it up. This isn't an issue with my mic(I think) as it works on discord and all other games I play on. It just doesn't work on Siege. It isn't hat people cannot hear me, it's that the game isn't picking up anything from my mic. I have tried fixing it a lot of ways myself but cant get it to work. If anyone knows how to fix this please tell me.
almost 4 years ago - Ubi-Orion - Direct link
Hey there.

We are sorry to hear that you are experiencing problems with using in game voice chat in Rainbow Six: Siege. Communication is a big part of our tactical based shooter and we can appreciate the impact this has on the game experience if this is restricted.

Due to changes that were necessary to improve our overall communication, we introduced a new form of technology to vastly improve our voice chat.

You can try the following troubleshooting steps, to see if it helps with this matter.

We would also ask you to follow our FAQ for issues with your in-game voice chat

Please make sure your microphone is set as "Default Communication Device" in your settings.

Then also make sure that your microphone have the proper right in your Windows:
1. Open your “File Explorer” and click on “Control Panel”. Then click on “Hardware and Sound” and then click on “Sound”.
2. Click on the “Recording” tab and then select your microphone (i.e. “Headset mic”, “Internal mic”, etc.) and click "Properties".
3. Click the "Advanced" tab. Click on the check mark in the box next to "Allow applications to take exclusive control of this device" to remove the check mark from the box. Then click "Apply".

If the issues still persist after performing these steps we would then like to request your system files, msinfo and dxdiag. You can submit those to us on a support case. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks.
almost 4 years ago - Ubi-Milky - Direct link
Sorry your having issues with contacting us.

Live chat open times vary for different countries, but please try to reach us through DM on our socials here and we can investigate this for you further -

Facebook Support - https://www.facebook.com/UbisoftSupportUK/

Twitter Support - https://twitter.com/UbisoftSupport

Alternatively, please check out this thread of mic issues with various fixes from players and support staff too -
https://forums.ubisoft.com/showthrea...not-working-R6





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