Original Post — Direct link

Hey,
so after playing the game for a bit today it now keeps crashing on startup.
This happens for both, vulkan and non-vulkan versions.
I have already verified my files but that did not work either.
Anyone else with the same issue or someone with a solution?

Thanks in advance 🙂

about 1 year ago - Ubi-Froggard - Direct link

Hey,

I'm sorry to hear you are having an issue with the game crashing. I'm glad some of you have managed to resolve the issue already and thanks for letting us know what you did. 

For anyone else who has tried the above suggestions and still have an issue, please can you go through the steps in this article to rule out any of the most common causes.

If you still have issues after this, we would need to look into your system files (DX Diag and MSInfo) to get a better look at what could be the cause.

To send us the files, please reach out via support ticket / live chat or social media private message on the links below:

Support Ticket or Live Chat (when available)

Twitter Direct Message

Facebook Private Message

If contacting on Twitter or Facebook messages, please provide your account username and email, so we can link the chat to a support case so you can attach the files. 

about 1 year ago - Ubi-Froggard - Direct link

Thanks for sharing that @EloEmberID. If anyone else finds that to be the case, please let us and others know.

about 1 year ago - Ubi-Clem - Direct link

Hey guys,

Can you please let us know if anyone is still facing this issue after having uninstalled Overwolf and all associated programs?

Thanks.