[2020] Game crashing on startup.

Hi iceplague007!

Sorry to hear the game crashes on launch. What is the error you receive? If you prefer, please show a screenshot of that.

Thanks!

Thanks for that information! Please try the steps in our PC Troubleshooting support article.

If the issue persists, please create a support ticket on our support site as they will be able to assist in more detail.

Please provide a DXDIAG and MSINFO report with the case so that the team can investigate.
You can find instructions on how to create these files and attach them to this ticket in the links below:

• DXDIAG
• MSINFO

Thanks!

Originally Posted by Xl_mohamed_lX
i keep getting error message saying oh no it crashed

Hey!

For Hyper Space issues, please create a thread in the Hyper Scape forums: https://forums.ubisoft.com/forumdisplay.php/2286-PC

Try to include as much information as possible to help us understand what you are experiencing.

We also have a support article here that may help you: https://support.ubi.com/en-gb/faqs/000025947/