[2020] [Ubisoft Store]I cant purchase R6 coins

Originally Posted by AWG_SKIES
Upon trying to purchase R6 coins Ubisoft connect says it's redirecting me to steam, then says that there is a problem and to try again later. Also I have already made sure that my steam overlay is enabled and I have sufficient steam wallet funds to complete the purchase.

Hey there! I was also able to find another player experiencing this issue on the forums.

Please try the following and let me know if it helps -

- Enable Ubisoft Connect's overlay
- Enable Steam's overlay
- Disable all background applications: https://support.ubisoft.com/Article/000063761
- Try making the purchase

Thank you!

Originally Posted by Mr.WinterDinter
No offense but these methods doesn’t work and it has been going on for a month

Hey Mr.WinterDinter, thanks for reaching out!

Not every case is the same and in some instances the cause for the issue will be different from two cases that may look quite similar.

In order for us to assist you, I would like to ask you to reach out to us via one of the following channels, as we will have to complete account verification steps before going proceeding further:

1. Support website
2. Facebook
3. Twitter

Should you have any questions, let us know!