[2020] Matchmaking Takes Forever

Original Post — Direct link

Hello, I live in the United Arab Emirates, and I am playing on Xbox.

I cannot find a single match.

I've waited for up to an hour and cannot find a single match on casual, new players, nothing. I got this game 2 years ago and the problem was there 2 years ago so I uninstalled, but reinstalled because my friends got the game and said it works (They are in UAE too).

Please help, I already tried port forwarding, hard reset, everything in the book. I legit feel like the case is no one in Middle East/ West Japan servers play R6S on Xbox.

over 4 years ago - Ubi-Swaggins - Direct link

Hey there,

I am sorry to hear that you are having trouble with matchmaking.

Have you tried the steps listed in this FAQ?

over 4 years ago - UbiKoality - Direct link

Hello there! I'm sorry to hear that you're all experiencing connection issues. If you've already tried completing the connectivity troubleshooting that Ubi-Swaggins suggested, please upload a screenshot of your port forwarding configuration to our support team at support.ubi.com. They'd be glad to investigate this further to see what can be done moving forward!

over 4 years ago - Ubi-Orion - Direct link

Originally Posted by OctupleBroom469
I have the same problem been trying to find the solution.
But I realized that whenever someone else invites me to their game, I play perfectly fine. so go to looking for groups if you are in Xbox. and join any group , see if it works.
ik its not a solution but if it works at least you'll play something.

Hey there.

Is your NAT being shown as open? If not that might explain why it's working more often when you're invited by someone else rather than joining a game directly. I would recommend taking a look at our connectivity troubleshooting if you haven't already done so.

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