So I just got this game, and when I start it up I am automacally connected to a non-existent Xbox controller. I have multiple times tried to find what's wrong in the in-game settings, and after some trying and failing I always get it fixed. But the first half an hour after i start the game, I can't move because I am connected to a Xbox controller I do not have. As I have never owned, nor used, a Xbox controller, I find this a little strange. Even stranger that i can fix it. If this was a bug, I shouldn't even eb able to fix it, but i can. Please tell me how to deal with this. Thanks in advance.
Hi there, thanks for getting in contact and informing us of the issue you are experiencing with this phantom Xbox controller. So we can get this looked into further would you be able to confirm whether you have any other 3rd party devices plugged into your PC which may be getting recognised as this controller? If possible could you try to remove any additional devices and see if you still experience this issue?
Also, so we can investigate this further would you be able to confirm whether you have any wireless or bluetooth functions enabled? You should be able to check to see which devices you have connected to your PC directly in your device settings.
In the meantime, if you have any further insight to the cause of this or would like to provide any further details, please feel free to let us know.