Original Post — Direct link

Hello ubisoft, i have a issue with rainbow where i get get into a ranked game. I play for almost the whole duration then i get kicked from it during the last rounds. the message pop up telling me that i have been kicked from the match and will not let me connect back at all even if i close my game and boot it back up. Also, on top of it i still get penalize for a abandon that is not my fault . i haven't had this issue ever until this new season Y7S1. is their any solution or work being done to fix because its unfair to get back to back abandons getting a 24 hour ban

about 2 years ago - ubi-smash - Direct link

Hey @rxdicalryan, and greetings to the Rainbow Six forums! I am incredibly sorry for this irritation since the new season. I'm afraid these penalties are issued server-side by an automated system and cannot be overturned. However, to see what is going on during these matches where this has occurred, do you receive the same error code when kicked from the game? Are you also solo queued, grouped with friends in your squad, or both when this has happened? We would also recommend following our Connectivity Guide to ensure no interference between the R6 Service and your Internet to see if this remedies the issue. If you have already exhausted these steps, please get back to us here so we can continue to check this out with you further. Thank you!

about 2 years ago - ubi-smash - Direct link

@rxdicalryan Do you remember the error code shown when you were removed out of both matches? Also, to confirm, was it during the last round on both occasions where this happened?

about 2 years ago - Ubi-Viral - Direct link
4-0xFFF0BE25


Hey! If you could first please make sure you have given these connectivity steps a try (these are a key first step in helping ensure you have the best possible connection to the game's servers and allow us to rule out other possible causes).

Should the disconnections then continue, please then could you open a case via our Support SiteFacebook or Twitter so we can take a closer look?

Thank you!