Hi,
I have an issue on PC that happens usually once or twice a week now, where the game will freeze up and then go to black screen. I can still talk to people on discord and see the start menu if I press the windows button or alt+tab, but I can't switch to another window. The only thing I can do is shutdown and restart. When I do that and reconnect to the match in progress, I have been removed from the match and can't rejoin and eventually receive an abandon penalty. It seems to happen between rounds, most commonly while switching sides.
I have tried verifying game files, running a memory test. I'm a bit at a loss.
I was going to log a support case but I can only start a chat when I select this kind of issue and chat is disabled?
Thanks for any help.