Original Post — Direct link
On Xbox and players game wouldnt load. We were in the middle of a match up 3-2, we sat at the load screen after picking our operators. We cant leave or we lose MMR and get banned for 30 minutes.
over 3 years ago - Ubi-Milky - Direct link
Hey BaLLzl3, I am sorry to hear this affected you and the rest of the players in the game. Were you playing with any friends at the time and what game mode were you playing?

What happened after the operator selection screen, did any players drop out and did the match continue?
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by BaLLzl3
I was on with 1 other person. I ended joining the party of 2 others as we were talking about what was going on. After a hour we all left. It never loaded into the game.

https://youtu.be/RENUxY5No3c
The hour glass just spun and never loaded. I'm bringing this to UBIs attention in hopes theres a way they can put in where the person gets kicked after 5 minutes and they have to rejoin. Now 5 people lost MMR and rank because of this
Thanks for the report.

The stuck lobby issue is known to the development team. It doesn't happen very often but it is nevertheless frustrating when it does so I do apologise you've experienced this.