[2021] [Connectivity/Multiplayer]Game reconnection bug on Xbox One

Hello JHVL2015, sorry to hear about your disconnection and crash on Xbox.

Did you get any particular error code before or after this crash happened you can tell us about so we can see what may have caused this?

If you believe the disconnection was because of our servers, on your next disconnection, please check our server status here - https://rainbow6.ubisoft.com/status/

If you encounter disconnects / crashes on a regular basis, please try all the steps in this guide to help improve your connectivity to Siege -https://ubi.li/6L9Js

Originally Posted by JHVL2015
Hello bro, hmm i do not think this error could be of servers, cause i was with good internet, and i did not received any message of error, it happened to me 2 times, at first was when i was choosing a character and i was not being able to see who operator each one chose and the screen crashed, this time i could return to the match (attacker), at the other time i got TK'd accidentally and started to watch the drones and crashed, i restarted but there was not a message saying me to reconnect (attacker). Maybe this error ocurrs because of Xbox? Because i am on Xbox Fat, maybe it is the otimization.

Hey there.

it does appear as though we experienced one or two issues around the time you contacted us yesterday so I'm wondering whether this is perhaps related. If the situation continues to occur please let us know. Thanks!