Original Post — Direct link
Hi, I have been viewing all the streams that are verified from ubisoft (rainbow6, rainbow6LATAM, rainbow6ru) and have accumulated a total of 30 hours, but I have not received the platinum or diamond charm
over 3 years ago - UbiKoreanBBQ - Direct link
Hi muddxy! I checked your account, and it's only showing that you've watched 13 hours and 37 minutes. Please ensure that your viewing device isn't going to sleep, or shutting down, if you're away from it at any time.
over 3 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by muddxy
I have been closely following the number of hours of streaming that I have, since I have written everything down in a notepad and so far I have been 35 hours
Can I check when exactly the last charm you received was?

Can I also check that nothing is showing in Twitch at all?

Once we have enough information we will be able to escalate this for further investigation

Many thanks for your assistance