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I have been watching the streams with that have drops enabled for siege. I have my ubisoft account connected to my twitch and my steam account. However, instead of getting the message under the stream that drops have been enabled, it still gives me the "Enable in-game Drops with Account Link." I have already done this. Now I have watched over two hours of the stream and still have not gotten any notification about my drops. I tried relinking my twitch and ubisoft account and I'm still having this issue. I also want to mention that every time I'm on the Ubisoft drop page, I have to reenable the "Activate my Account" every time I refresh the page. I have received drops in the past as well so I don't understand why there is an issue.I had my friend log in on my computer and make a twitch account. They were able to connect their ubisoft account with twitch and it says drops are enabled for them in bright green. Also when they refresh their ubisoft drops page, it does not ask them to activate it. This is what leads me to believe that there is something wrong with my ubisoft drops on my account. I'm also curious if this issue is resolved, will I get my charms? Or does it only start tracking after you enable it. I find it silly since I've watched several hours of the streams between yesterday and today and to have to start over would be terrible.
Hey there,
Welcome to the forums!
We do unfortunately have a delay on responding to messages given the higher than normal level of contacts we have, so patience is greatly appreciated while we work toward responding to you as soon as possible.
Have you attempted any browser troubleshooting at all when attempting to enable drops?