Original Post — Direct link

Hi,

Since the 08/11/2022 update my game show an error 0-0x00000001 and than can't connect to the servers and instead asks to update the game (see attached images). I have tried re-installing both the game and Ubisoft connect (I thus know my game really is up to date) and also checked for updates on windows and my drivers.
Does any one has an Idea on how to fix this?
Any help appreciated.

over 1 year ago - Ubi-Auron - Direct link

Hey @patouf35 - thanks for reaching out to us and the screenshots provided!

I'm sorry to hear you can't currently launch the game. This error looks similar to other errors received when BattlEye anti-cheat service is not working correctly.

Just to make sure that is not the case, please follow the steps outlined in this support article to try and fix it.

Let us know how it goes, thanks! 😊

over 1 year ago - Ubi-MrM - Direct link

@KastenDestroyer Understood, thank you for the update !

The Issue has been passed for further investigation, and we thank you for your report.

We also thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to let us know !