Original Post — Direct link
I got 2 esports packs and they register as claimed in Twitch. It's been over 48 hours and the week 4 campaign has ended yet neither have made it into my Ubisoft Drops inventory or my account in game. My Twitch and Ubisoft accounts are linked correctly.
What do?
about 3 years ago - UbiKoality - Direct link
Hey Jwill_10! I'm sorry to hear about your missing Twitch drops. At this point, I would strongly suggest creating a case at support.ubi.com so that our team there can investigate this further. I'm not able to discuss specific account-related matters over the forums, which is what the investigation for this issue would require. Our team will gladly help get to the bottom of this with you!
about 3 years ago - Ubi-Raziel - Direct link
Hello!

I'm happy to see everything is fine now sometimes they come through with a delay, or maybe a bit longer if we find an issue on our end.

All the very best!





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