over 1 year ago - UbiMark - Direct link
Hello Operators,

Thanks for reaching out and I'm sorry to hear that you experienced an issue with connection.

Can you please try the troubleshooting steps in the FAQ here?[support.ubi.com] This will ensure that your connection to our services is optimal and will help you to eliminate disconnections in the future.

Regretfully, we are unable to lift temporary bans, I'm afraid.

If you have any additional questions, please let us know.

- Ubisoft Support