Original Post — Direct link
Hello
I have lost about 200-300mmr last few days beacuse i have encountered a glich or bug of some kind.
So after the last update i have so meny times accidentaly started a game search and quited it after 2 seconds and after that it tells me to reconnect to the ranked match butt im unaible to do that.
After this i get error screen and little while later i got sussbended and lose mmr and today i got a 24hour cooldown.
Im so fuc**g tired of getting banned and losing mmr whitout eny reason what so ever. Hopefully you answer soon as possible.
almost 4 years ago - Ubi-Milky - Direct link
Hello jonehau03, sorry to hear about your disconnection and sanction after trying to re-join the game, we are aware of this issue and we have been investigating the cause, would you be able to tell us the following about your sanction so we can look into this further and report these details to the team investigating? -

Platform?
Date sanction was given?
Time of sanction?

I have also renamed this thread in hopes any other players with the same issue may be encouraged to post here the date of their sanction too for or investigation.
almost 4 years ago - Ubi-TheBerry - Direct link
Hey guys,

Thank you for getting back to us with those details!

I've passed your information onto the team as part of their investigation

We'll update the forums with ay updates as and when we receive it

Thank you and sorry for any inconvenience