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Hello , I was buying games and in-game currencies from 1 Payment method called skrill
Went to buy the new bundles for R6 and the payments by that method has been removed , is that a me issue or what exactly ?
Is it coming back ?
Hello , I was buying games and in-game currencies from 1 Payment method called skrill
Went to buy the new bundles for R6 and the payments by that method has been removed , is that a me issue or what exactly ?
Is it coming back ?
Hi @BeetleJcy sorry to hear about your payment method being removed. In general I would suggest trying to use only officially supported payment methods (listed here) for the Ubisoft Store whenever possible for your purchases. For the payment method being removed - if you originally used it on the Ubisoft Connect app but are now checking out the Ubisoft Store website could you try to swap back to the launcher to make a purchase?
Hey @BeetleJcy,
Thanks for getting back to us.
Have you tried using another payment method, ideally one from the list of accepted methods as advised too?