I have bought r6 credits a week ago, I still haven't received them. I contacted ubisoft support and them put me through with the support team after having 4 chats and have lost connection for most of them.
The support team have not responded to me or any other ubisoft member after they me through with them. I'm kinda feeling worried that I'm not being treated.
Hello @Tsuki_Prime sorry to hear you have'nt received your credits yet.
We aim to respond to all cases opened with our support team within 48 hours when possible, but occasionally this can take a longer amount of time if we there is a spike in players contacting us via our Live Chat, Email, Twitter and Facebook platforms.
Please make sure to forward any information you think may be relevant to your case to us during this time, so we can gather details more efficiently.
If you are losing connection to our chat service, you can always send us a DM over our social too >
Twitter Support > https://twitter.com/UbisoftSupport
Facebook Support > https://www.facebook.com/UbisoftSupportUK/
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